Frequently Asked Questions
Frequently Asked Questions
Get started by sending a picture of your storefront, along with your design preferences and any logos you want to include. Next, our team will take care of everything, creating a free design, providing a quote, and sharing all the details needed to move forward with your sign.
Follow these simple steps to receive your free drawing and price quote:
- First: Take a straight-on picture of your storefront, making sure the door is visible. This allows our software to accurately scale the area where your sign will be placed. Also, include the width of your door in inches.
- Next: Select your design! Browse our Generic Cloud Styles page or share your own creative vision. If you have a logo, send it over!
- Finally: Submit your photo, design, and logo.
Text your photo to 985-626-1642 with your name, email, and phone number.
Email your logos to info@louisianasignfactory.com. For the best quality, send the highest resolution version—preferably in AI or EPS format. Although a .jpg file works for quotes, we require high-resolution images for production.
Once we receive your information, our team immediately begins creating your custom sign design. Then, we send you a detailed quote, typically within 24 hours, ensuring a fast and efficient process.
Louisiana Sign Factory FAQ
After we finalize the design, we send you an email that includes a visual mock-up of your sign on your building, detailed pricing, and clear next steps. Then, you have the opportunity to review everything and decide whether to move forward with your order. This process ensures transparency and gives you full control before production begins.
Yes, to start the sign-making process, a 50% deposit is required. The remaining balance is due either upon installation or when the sign is ready to ship, whichever comes first.
For your convenience, we accept all major credit cards.
Additionally, we offer financing through one of our trusted partners
Our typical production time is 21 working days, not including shipping time. Please note that working days are Monday to Friday, and holidays and weekends are not counted.
Louisiana Sign Factory provides discounted shipping and crating!
When you purchase a new lighted sign from us (such as Channel Letters, Halo Back-Lit Channel Letters, or Cabinet Signs), we’ll give you a FREE 3′ x 12′ PREMIUM BANNER to use as temporary signage. This offer helps keep your business visible while we create your new sign!
We will ship the banner within three business days of receiving your deposit via UPS ground services.
Absolutely! Our team designs completely custom signs based on your specifications. Moreover, we collaborate with you throughout the process to ensure your sign accurately reflects your brand, colors, and style.
Call us to discuss bulk orders or wholesale pricing—we’re happy to provide details and answer your questions!
Absolutely! We handle every sign installation ourselves. If you’re located in Covington, LA, our team will manage the entire process from start to finish. Moreover, if your business is outside our local service area, we coordinate with trusted partners to ensure your sign is installed correctly and professionally. This way, you receive consistent quality and service no matter your location
We’re always here to help! To get in touch, simply reach out using any of the following methods:
- Phone: 985-626-1642
- Address: 70301 LA Highway 1077, Suite 100, Covington, LA 70433
- Email: info@louisianasignfactory.com
Moreover, our dedicated team is ready to assist you with any questions or concerns. If the Louisiana Sign Factory FAQ didn’t fully address your needs, don’t hesitate to contact us. We’ll gladly provide the support you need to complete your order with confidence.
Our standard business hours are Monday to Friday, from 7:00 AM to 3:00 PM CST. Please note that we are closed on weekends and holidays.
